Reviews

From the initial call until our new ice machine was delivered, the people at Memphis Ice were great to work with and knew exactly what they were doing. They helped us get the right machine delivered in a short amount of time. I would highly recommend you use them for any of ice machine needs.

Good people. Called about our ice machine at work and tech was there the same day. Who does that? Determine the problem, back out next day and got it fixed.

These are good people and they're very knowledgeable about Ice Machines. Always willing to take the extra time to explain and help in any way. Always have what I need and its a pleasure doing business with them.

Memphis Ice is a company we have used for years. They always do great work and when it was time for a new machine they gave us good rates. They even removed our old machine as part of the new machine installation.

We have had a great relationship with Memphis Ice Machine Company. They are quick to respond to service requests.

The ice machine was cleaned and now is working properly. Water was left in the bottom container which I had to remove with the wet vacuum. Over all experience - Good

Have always had a great experience with either installation or maintenance on our ice machine. Would recommend Memphis Ice Machine to anyone!

Very knowledgeable, would recommend!!

The technician from Memphis Ice was punctual, professional, efficient and pleasant!

Mr. Jeramy was great to deal with, very informative very helpful delivered the machine at the price I expected. The parts department is second to none. Also, if you’re in need of a nice machine don’t look any further good people.

I recently purchased a small ice machine for my home from Memphis Ice Machine Company and had a fantastic experience. The staff was incredibly knowledgeable and friendly, which made the entire process smooth and enjoyable. Joe in the parts department was especially helpful and provided excellent assistance. Highly recommended!

We service many different types of customers, and they have various needs with their ice machines. Memphis Ice is always quick to reply with quotes that are fair for their industry. Their customer service is great!

Everything was great Prompt and timely service Technician was knowledgeable and efficient I trust their ability to make necessary repairs and their consultation Thank you for helping

I've used Memphis Ice for about 5 years at my warehouse facility. It has been a life saver. The few times we have had issues, I notified the Memphis Ice folks and they responded immediately. They also do PM on the equipment, so we don't have many issues to begin with. I'm very pleased and highly recommend Memphis Ice Machine Co for any of your ice machine needs.

Alan did a highly efficient job fixing our under-counter residential ice machine!

I finally learned that it is okay to pay a little more on the front end for a name brand ice machine and for a regularly scheduled maintenance program than to try and save a little money. Memphis Ice is a little higher priced for product and for service, but you will likely come out ahead in the long run. They are professional in every way.

When ordering parts from memphis ice machine they usually have them in stock and they arrive the next day i have been dealing with Joe in parts and Phillip for new machines for customers I never have had any problems getting what i need very grateful for their service over the years billy wood

Great to have someplace like Memphis Ice Machine to come out in the middle of nowhere to my farm shop and repair my ice machine when I need it.

Great help in finding the part I was there for. Highly recommend this company

Great service and fast A++

Memphis Ice Machine was able to replace my ten year old Ice Machine with a new one for almost the same cost as the repair. Great job guys!

I had a great experience working with Memphis Ice!! From buying the ice machine to the delivery and install. Very professional straight forward business to work with. I would highly recommend Memphis Ice Machine Company to anyone looking for some great ice!!!

Every time I call I have the best service and usually receive the parts within the next 2 days from ordering. Thank you for having such a great team of workers.

We phoned them and they were here the same day to service our machine. Professional and courteous.

Fast, professional service

Very good service

Service was timely, well done

Price is good Working good 👍 Easy installation

Jeremy was great help and very responsive . Very informative and knowledgeable

Always friendly, efficient, and great to work with. Been a customer for 12 years, and bought 5 machines from them. They are the best!

Dropped ice machine off was ready and working the next day for only $130. Was told by another company to buy a new machine the week before . The people working here are good honest .will never call anyone else for these type services.

Customer service was great, timeframe short ,technician was excellent and affordable repair cost I will definitely call again if i have any issue. Highly recommended

Prompt, courteous and skilled. A high value vendor. Highly recommended.

Great service and problem solving

I have been a client for years and have never had any issues with sales or service. Always experience fast response times and excellent customer service. Highly recommend.

Great!

Ice machine always work!! And the one or two times I needed anything at all, the service techs were there in no time flat.

Called to make appointment for technician to repair ice machine got call back the same day,technician called to say he would be out that day to look at machine,arrived when said he would diagnosed problem repaired and was finished in approx 1 hour,very knowlegable,courteous and polite,did not try to over sell,would definitely recommend this company

Great customer service and very good prices.

Memphis Ice Machine is always so helpful, professional and efficient. The house I purchased has a Kitchen Aid undercounter ice maker. PD is always great in taking care of it. Can't recommend them enough.

Excellent company to deal with. Great customer support. I have used them for years.

Quick response to my ice machine. Prompt Technical. Polite. Clean and neat. Would definitely use this service again 😊

Great service tech, got our machine back online and pumping out ice!! Thank you!!

Our fire department was looking for a new ice machine to replace are old one after it quit working. Memphis ice machines has been very helpful in the process. We plan to go pick it up later this week. Steven Tidwell assistant chief Watson Chapel volunteer fire department in Pine Bluff Arkansas

They service two machines that we purchased through them. I know when I call they will be here quickly and take care of the problem.

Called and the receptionist/dispatcher was very nice and professional and had a tech out the same day!

Friendly knowledgeable customer service with speedy delivery for parts and a professional install from their service techs..... I Highly recommend this company!

Prompt, courteous, and professional service every time.

Great experience, found the staff both knowledgeable and friendly. Really appreciated the Technion's detailed service report.

Was very pleased. 1st they answered the phone and was very helpful. I got my part in a timely manor and was able to repair the machine and make my customer happy. Thanks

Quick service - fixed it right the first time!

I highly recommend Memphis Ice Machine Company. We placed a call to have our residential ice maker serviced. They were onsite within a few days. The service technician was knowledgeable, professional, and thorough. The ice machine is working better than ever. $$ was very reasonable. I appreciated the recommendations that the service technician offered with regard to regular cleaning. We will be calling Memphis Ice annually for routine cleaning and any other needs we have. Thank you, Memphis Ice Machine Company!

This company is INCREDIBLE. We've had a wonky ice machine for a long time now and Memphis Ice has been patient, super kind and professional and worked with me until the problem was resolved. I can't say enough good things about this company. They are fabulous. They are TRULY ONE OF OUR BEST LOCAL COMPANIES.

Can’t say enough about good things about this company. I only lease one machine and they still treat me like I lease 100 of them. The emergency response is top notch. I had little sanfu when I first started using it. They showed up it was user error on my part. They didn’t even charge me!!!!! They answer phones and they respond quickly to emails. Called the other day late morning. Still got same day service. If you are thinking about leasing a machine go with these folks you won’t be disappointed.

I will always use Memphis Ice Machines from now on! Had been using another company and they would overcharge and take so much longer. The service from Phillip was outstanding, quick and charge was reasonable! Thanks for the great service and customer service!!

Blue Monkey Enterprises, LLC has been relying on Memphis Ice Machine Company for equipment and service for over 20 years. They are reasonable, dependable and professional in every department. We greatly value our relationship with this outstanding firm and we will continue to use and recommend them.

Memphis Ice representatives are always courteous and professional. We don't have to call them often, but when we do, someone arrives to help very quickly and resolves the problem.

Always good service. I have delt with this company for about 12 years. Never had a problem. I have recommended them many many times.

WE have two ice machines that we purchased from Memphis Ice several years ago. They service our machines every year and I must say I have 99 problems but my ice machines are not one of them.

Great experience!!!! Even during these unusual times, during Coviid-19, Memphis Ice Machine stepped up and could not have been more accommodating. I felt confident they were doing all they could to take care of my needs, while providing a safe environment for customers and employees. They contacted me and provided me with several options for my machine, along with pricing for each option. It's exactly the kind of service the consumer needs. I will definitely use their services again and I would recommend them to anyone who needs ice machine repair or sales.

I am always happy with every experience. Every person I have dealt with has been so friendly and helpful. Service is always friendly and fast. As we have so many machines, I am so thankful for this company!

We had a great experience working with Memphis Ice Machine Co. Clark assisted us. He was prompt and professional. We would use them again, anytime.

After a home renovation our kitchen aid ice machine needed servicing. Memphis ice machine sent Allen out. He got us going strong. A few weeks later I suspected a slow leak. Allen came back out that same day. No leak from ice maker was found but Allen was very thorough and I was reassured. The company is well run, and responsive to concerns. By far the experts in memphis

We currently have two ice machines at our facility to service over 250 employees. I love the fact that Memphis Ice Machine has been there to readily assist whenever we have encountered a problem/situation. Also to the fact that they provide routine inspections to keep everything and everyone safe.

Very friendly, honest, and reliable co. I called with an issue with the Ice Machine at our church. We recieved a service call pretty quickly and they were able to get us back up and making ice. The technician even took time to show me the problem and give honest solutions as to what our options were. I would definitely recommend them and use them again!

Great people and service