Technician

Summary

Rare opportunity! We are looking for a technician to join our team. We will teach this person the ins and outs of the ice machine and refrigeration service business.

Who We Are

Memphis Ice is a family-owned business that was started over 40 years ago to serve the rental ice machine market of the Mid-South. The company has grown to also sell equipment and parts as well as service equipment for all types of customers. We believe that the best way to keep the customer happy is to keep our people happy and that can be seen in our average employee tenure of 18 years. We strive to follow our core values and let them guide us as we grow into the future.

Who We’re Looking For – Core Values

• Chase Excellence - Show quality, efficiency, and customer service - Details matter
• Have Ownership - Be accountable, see things through to the finish
• Integrity Wins - Be honest, treat the customer right, admit and fix mistakes
• Love Teamwork - Be helpful, show up, do what you say you will
• Learning Mindset - Seek out opportunities to grow and learn

What You'll Do

• Assist with installations and cleaning of customer equipment
• Communicate with customers and provide accurate record keeping of work done on jobs
• Various warehouse, shop, and delivery duties

How We Win

• Assist in completion of 3-5 equipment services per day
• Receive customer ratings of 9 or higher for work performed and communication skills
• Improve efficiency of our warehouse operations and parts/ice deliveries

Skills You Can Learn

• Operational functions of various ice machine and refrigeration equipment
• Installation and cleaning services for various ice machine and refrigeration units
• Full repair service for commercial ice machine and refrigeration systems

Qualifications

• Clean driving record
• Drug free
• Ability to lift 55 lbs repeatedly
• HVAC school or mechanical experience preferred but not required

Benefits

• Competitive pay, $18-$20 / hour to start
• Monthly performance pay bonuses (once working independently)
• Company truck, tools, fuel card and phone reimbursement
• Health/Dental/Vision insurance plan 85% funded by the company
• Health savings account fully funded by the company ($3000 / year)
• Supplemental insurance available
• Life insurance funded by the company
• Short- and long-term disability insurance
• 401k retirement plan with 4% company match
• 9 paid holidays per year
• 11-16 days paid time off per year (based on years worked)