Technician

Summary

Rare opportunity! We are looking for an entry level technician to join our team. We will teach this person the ins and outs of the ice machine and refrigeration service business.

History

Memphis Ice is a family owned business that was started over 40 years ago to serve the rental ice machine market of the Mid-South. The company has grown to also sell equipment and parts as well as service equipment for all manner of customers. We believe that the best way to keep the customer happy is to keep our people happy and that can be seen in our average employee tenure of 18 years. We strive to follow our core values and let them guide us as we grow into the future.

Core Values

• Do the right thing – Be honest, treat the customer right, admit and fix mistakes
• Take ownership – Be accountable, see things through to the finish
• Attention to detail – Be detail oriented, it solves lots of problems
• Team oriented – Be helpful, show up, do what you say you will
• Open to growth & learning – Be willing to change and improve

Responsibilities

• Assist with installations and cleaning of customer equipment
• Communicate with customers and provide accurate record keeping of work done on jobs
• Various warehouse, shop, and deliveries duties

Measures of Success

• Assist in completion of 3-5 equipment services per day
• Receive customer ratings of 9 or higher for work performed and communication skills
• Improve efficiency of our warehouse operations and parts/ice deliveries

Learning Opportunities

• Operational functions of various ice machine and refrigeration brands and models
• Installation and cleaning services for various ice machine and refrigeration units
• Potential to grow into full repair service technician

Requirements

• Clean driving record
• Drug free
• Ability to lift 55 lbs

Benefits

• Competitive pay
• Twice yearly profit-sharing bonuses
• Company truck, fuel card and phone reimbursement
• Health/Dental/Vision insurance plan 80% funded by company
• Health savings account fully funded by company
• Supplemental insurance available
• Life insurance funded by company
• Short- and long-term disability insurance
• 401k retirement plan with 4% company match
• 9 paid holidays per year
• 11-16 days paid time off per year