Olivia Marcy Ice Machine, Ice Machine Care, Ice-O-Matic, Maintenance & Cleaning, Refrigeration, Small Business

We're Your Commercial Refrigeration Repair Experts

Is your refrigerator running? If so, you’d better catch it! If not, it’s time to give us a call. 

If you’re someone who runs or operates a commercial kitchen, you know broken or poorly performing appliances are no joke. Your ice machines, refrigerators, and freezers are crucial to the success of your business. Without them, you’re left with wasted food, wasted time, and wasted money. All in all, it’s a recipe for disaster. 

Do Your Commercial Appliances Need A Checkup?

It’s pretty obvious when an ice machine, refrigerator, or freezer is broken. You open the door and instead of the arctic blast you’re used to, you feel only a faint gasp of cool air. Or maybe you notice the melting liquids pooling near the unit base, or the puddle of water where the ice should be. Clearly, not good. 

But what about when your commercial kitchen appliances need a tune up? That can be trickier to notice. If you start noticing your dairy products spoiling more quickly or your ice machine producing ice more slowly, it’s probably time to schedule an appliance checkup. It’s best to address the problem before it grows into a full-scale kitchen disaster that brings operations to a full stop.

Related: Ask The Experts: Why Isn’t My Ice Machine Producing As Much Ice As It Normally Does?

Types of Service and Repair

We know that service can’t stop just because your kitchen has a faulty ice machine or a refrigerator that’s down for the count. The show must go on, as they say. That’s why at Memphis Ice, we offer several types of services to keep your business moving forward while our experts diagnose and repair your commercial appliances. We know time is money, so our team of local technicians gets your kitchen up and running with minimal downtime. 

On-Site Appliance Repair

If you’re in the Memphis area, we’re your local appliance repair experts. We’ve got a fleet of nine trucks standing at the ready, stocked with parts for common ice machine, refrigerator, or freezer repairs. Our technicians bring years of experience, expertise, and knowledge to each job, which means your appliances are back to work in a jiffy. It’s easy to start an on-site repair request.

    1. Give us a call. We'll dispatch a tech to your location within approximately 24 hours.

2. We get to work. We diagnose the issue and provide a transparent estimate before completing the work.

3. Enjoy your kitchen again. Good news, you're back in business!

We’ve been around the service industry for a while now, and we know that guarantees are pretty hard to come by in this line of work. We bring the best people, tools, and equipment to every project and we’re fully committed to ensuring you’re satisfied with the services we provide.

Related: 7 Reasons To Shop From A Local Ice Machine Distributor

In-Shop Appliance Repair

Our shop is bustling with service techs, tools, and the heavy duty equipment that just doesn’t fit on a truck for on-site repair. Just drop off your equipment and tell us what’s going on, and we’ll take care of the rest. We’ll diagnose your appliance and call you with a repair estimate. When you’re ready to move forward with the repair, we’ll knock it out in approximately 24-48 hours.

Preventative Maintenance

If you’ve ever run out of ice, you know how quickly your kitchen comes to a screeching halt without it. Ice machines work almost nonstop to keep up with daily demands, and need regular upkeep and maintenance to keep it in tip-top shape. Thankfully, cleaning and maintaining your ice machine isn’t something you have to add to your to-do list. 

Our preventative ice machine maintenance program is a simple solution to ensure your ice machine is efficiently producing sanitary ice for your customers. You might be thinking that an ice machine can’t get that dirty, right? Think again. Water is mold’s best friend, and buildup, slime, and bacteria can grow inside your ice machine filter and pipes. Without regular cleaning, your ice machine can produce ice that’s unsanitary. 

So how do you prevent this from happening? We made it simple with our preventative maintenance program. No contracts or hidden fees, just a flat rate for annual, bi-annual, or quarterly cleaning of your ice machine.

Related: Increase The Lifespan of Your Investment: How To Maintain Commercial Kitchen Equipment

Looking For Parts?

If you’re looking for a specific part to repair your commercial refrigerator, freezer, or ice machine, we’ve probably got it in our stockroom. Choose from parts compatible with brands like Ice-O-Matic, Everest, Cornelius, Manitowoc, Scotsman, Hoshizaki and KitchenAid. The best part? We can ship parts directly to you so your ice machine repair project or appliance maintenance is finished as quickly as possible.

Local Commercial Refrigeration Repair When You Need It, Where You Need It

You won’t find a commercial refrigeration service that cares more about your business than we do. We’ve been servicing Memphis area restaurants, hotels, bars, and gyms since 1977, so when you want expert help, you want our technicians. Whether or not you buy your commercial ice machine from us, we’re happy to tackle your repair needs. Contact our team of local service technicians with any questions! 
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