memphis ice machine customer service representative

meghan Ice Machine, Small Business

5 Benefits of Partnering with a Full-Service Distributor

Don’t let our name fool you; although the sign on our building reads “Memphis Ice Machine,” we offer much more than just commercial and residential ice makers.

Since 1977, we’ve provided services for businesses and families from southwest Kentucky all the way down to Starksville, Mississippi. Our experience over the last 20+ years has equipped us to be the Midsouth’s prime resource for all things ice.

But what’s the importance of a full-service distributor? And why should you consider partnering with one? We’re glad you asked! Here are five benefits of partnering with a full-service distributor.

1. One-Stop Shop

At Memphis Ice Machine Company, you can find everything you need in one place. You can count on reliable, durable equipment all under one roof. This is a unique benefit that can be challenging to find online.

In addition to ice machines, we also sell refrigeration and the essential supplies required to keep your machine running for maximum efficiency for many years to come. From cleaning chemicals to ice scoops, we have every tool you need no matter how big or small. This eliminates the stress of shopping around — and figuring out — exactly what you might need.

2. Reliable Service from Trained Service Technicians

expert service technicianThe parts and equipment we offer evolve with emerging technologies in the field. But our customer service is old school, honoring real-world partnerships with our long-time clients. The technicians answering your calls and questions have combined experience in excess of 125 years working on ice machines and refrigeration.

Our experienced professionals ensure that you are getting the best product to meet your unique needs. And if we don’t have the product you're looking for, we make the phone call to acquire it for you. At the end of the day, excellence and doing the right thing are two key values that influence everything we do.

3. Close to Home

With the largest fleet of dedicated ice machine technicians in the area, if ice hits the fan, you have a local expert you can call to solve the problem. We’re equipped to provide you with the largest stock of ice machine equipment and parts in the Mid-South. Take it from us: ice machines emergencies aren’t something that can usually be put on the back burner. By investing with a company close to home, you have the service you need when you need it.

4. Post-Sales Support

memphis ice full-service employeeAlthough it can seem convenient at the time, ordering an ice machine online often doesn’t include the required maintenance and assistance that can be necessary post-purchase.

We want the best for our customers and our machines and make sure to do deliver this by providing on-site service and in-shop repair support.

5. Ease of Mind

Whether you own a restaurant or hotel, hospital or gas station, the fact of the matter is that you’ve got plenty on your plate to worry about as it. The performance of your ice machine should never be one of them.

With Memphis Ice, you don't have to rent or buy a machine and be left to fend for yourself. We don’t just solve any problems you may have — we do everything we can to prevent them from reoccurring so that you can focus on what's important.

Interested in talking about an ice machine or refrigeration for your home or business? We can talk about your options and find the right fit to meet your needs here.

Ready to keep things cool?There's more where that came from.
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