Heads Up! Read This Before You Buy A Commercial Ice Machine on Amazon

If you’re in the market for a commercial ice machine, you’ve probably considered making your purchase on Amazon. And why not? Amazon has the products and information you need to make a smart purchase decision, right? 

Maybe. 

Buying an ice machine online could be the best choice for you, depending on your specific needs. But for most businesses, Amazon isn’t the best option for the long-term plan of your business. With that in mind, we’ve rounded up a few things to consider before you click “add to cart.” 

You can get almost anything on Amazon. Even a commercial ice maker from top brands like Ice-O-Matic, Everest, Manitowoc, Scotsman, Hoshizaki and KitchenAid. 

But when you buy a commercial ice machine, you’ll want to consider more than just the machine and the ice it will produce. You’ve got to consider the maintenance, repair, and upkeep of your ice machine and have an action plan in place in case of a breakdown. 

These extra considerations are something you can’t buy on Amazon. 

Related: What Factors Affect the Cost of a Commercial Ice Machine?

Sure, you could scroll through pages of Amazon’s customer reviews to see if there is a buyer out there just like you. 

Or you could ask an expert who has seen almost everything there is to see in this industry. When you talk with a professional who has experience, knowledge, and expertise to share, your purchase decision load becomes a lot lighter. 

An ice machine expert knows how your business works and can forecast your ice needs based on research and experience. They can give you advice and answer questions like “how much ice does my business need?”, “what kind of ice should I serve in my restaurant?”, and  “what is the best ice machine for my business?”. You’re missing out on all this and more when you buy an Amazon ice machine.

Like most restaurant appliances, ice machines see a lot of use. In order for your ice machine to stand the test of time, it needs consistent preventative maintenance. That means thoroughly cleaning the interior to prevent buildup, which can contaminate your ice and cause damage to the ice maker itself. Without regular cleaning and maintenance, your ice machine’s lifespan shortens and the odds of a breakdown rise steeply.

Related: Increase the Lifespan of Your Investment: How to Maintain Commercial Kitchen Equipment

The commercial ice machines you buy online may have a warranty, but Amazon won’t send a maintenance technician to your business for regular cleaning. Buying a commercial ice machine from Amazon may seem like a good idea, but you’re left on your own when it comes to upkeep.

When the delivery truck drops off your commercial ice maker, that’s the last time you’ll hear from Amazon. For parts, repair, service, or support, it’s all up to you. 

Having a local partner for your restaurant, bar, or commercial kitchen saves you from the headache and stress of doing everything yourself. Peace of mind is another thing Amazon can’t offer.

What if you could get the products, parts, service, and advice you needed all in one place? The good news is that our shop, showroom, and service experts can outpace Amazon in that regard. 

When you visit Memphis Ice Machine Company, you can examine commercial ice machines in person and have your questions answered in real time by a real person. If you need parts, you can shop our extensive selection and even take it back with you the same day. 

No more zooming in on specification charts online, or scrolling through reams of comments. Just real people building real relationships with you and your business. 

When it comes to the upkeep and routine cleaning of your commercial ice machine, we’ve got you covered. We believe in preventative maintenance so much we created a service program specifically for our restaurant, bar, and service industry customers who need regular ice machine cleaning. 

But we can do a lot more than just clean your commercial ice machine. We have a fleet of local repair technicians who can diagnose and repair your ice machine and get your kitchen, bar or restaurant ice flowing again.

Going the extra mile is what we do best. Whether you’re buying or renting an ice machine, or in need of service, repairs, or parts, we’re ready to exceed your expectations. Just how far are we willing to go to make our customers happy? For our ice machine rental customers, we’ll deliver ice on site if your rented ice machine breaks down. That’s our level of commitment to you. 

Related: 5 Benefits of Partnering with a Full-Service Distributor

We make it easy for you to schedule a repair. Our technicians can come to you for a simple repair or you can drop off your machine at our workshop. We’ll work hard to ensure your kitchen is back to full operating capacity through our expert ice machine repair and maintenance service.

When an inevitable breakdown occurs, you want the experts on your side. Our fleet of  9 technician trucks serve Memphis and the Mid-South, so you can expect a quick repair time and professional service. 

We’ve been serving the MidSouth since 1977, and we have the experience and expertise on our side. Your business is our priority, and we’re here to help even after you’ve made your purchase. A local partner who is invested in your business wellbeing is something you won’t find on an Amazon bestseller list.